At our store, we take pride in the unique artwork featured on each piece we offer. Therefore, we only allow exchanges for items that are damaged or defective, excluding all custom jackets. If you receive a damaged or defective item, please reach out to us within 7 days of receiving your order to initiate an. We will be happy to replace the item another product or a similar one of equal value; however, please note that shipping fees are non-refundable.